Policy
Terms & Conditions
Effective October 3, 2026 · Updated October 3, 2026
The operating terms for Lifted Spoon products, ingredients, order acceptance, custom Flavor Lab work and website use.
These Terms & Conditions apply to the Lifted Spoon website and store. Lifted Spoon sells specialty flavored sugars and related food products. Current storefront products are non-infused food products and do not contain cannabis, THC or CBD.
Business and product information
Lifted Spoon attempts to provide accurate product descriptions, ingredients, allergen information, sizes, prices and images. Product appearance may vary because products are produced in small batches. Mandatory food-label information must still be accurate and should not be treated as optional marketing copy.
Future roadmap concepts do not mean those products are currently available. Any future regulated or infused product line would require separate requirements and would not be part of the current ordinary storefront unless clearly launched as such.
Ingredients and allergens
Customers should review each product page for ingredient and allergen information before purchasing. The product data architecture distinguishes recipe components from finalized legal ingredient statements. If a product requires a finalized ingredient statement before live sale and that statement is not available, that product should be treated as not ready for live sale.
Lifted Spoon does not claim products are allergen-free, nut-free, gluten-free or free from cross-contact unless that statement is specifically supported. Customers with allergies should review each product's ingredient and allergen information before ordering. Allergen and cross-contact language needs owner review before launch.
Orders, pricing and fulfillment
Prices are displayed on the website and may change for future orders. Applicable shipping, fees and taxes are shown during checkout as configured. Lifted Spoon should not change the price of an already accepted and paid order except through an appropriate customer-approved adjustment or refund process.
Submitting an order does not mean it has been finally accepted until payment and order processing succeed. Lifted Spoon may cancel and refund an order for legitimate reasons such as ingredient unavailability, incorrect pricing caused by technical error, payment failure, inability to fulfill, or shipping destination restrictions.
Typical preparation window for small consumer orders.
Typical preparation window for larger home orders or multi-item quantities.
Estimated preparation window for eligible retail inquiries after order acceptance.
Estimated preparation window for larger approved retail or bulk quantities.
Estimated preparation window for custom bulk work after details are confirmed.
Future inquiry-only production window. Not part of Maryland cottage-food checkout.
These are preparation estimates, not carrier delivery guarantees. Preparation time begins after order acceptance and is separate from carrier transit time.
Because Lifted Spoon sells food products, opened or used food products are generally not returnable for preference or change-of-mind reasons.
Customers may request cancellation before an order enters preparation or fulfillment.
Customers should contact [email protected] within 48 hours of delivery when reasonably possible.
Customers should report missing or incorrect items promptly to [email protected].
The default shipping service is USPS Ground Advantage.
Local delivery is available only to addresses within the configured eligible delivery area. The current intended radius is 15 miles from the private configured delivery origin.
Custom Flavor Lab orders
Flavor Lab products are customized based on customer selections. Lifted Spoon may contact the customer if a selected combination needs reasonable adjustment because of flavor, texture, ingredient availability or production feasibility. Lifted Spoon should not silently substitute material ingredients; if a material change is necessary, the customer should be contacted before production.
Maryland cottage-food sales
Lifted Spoon cottage food products are currently available for delivery within Maryland only. Current checkout must remain restricted to eligible Maryland destinations while these products operate under Maryland cottage-food rules.
Made by a cottage food business that is not subject to Maryland’s food safety regulations.
Retail-store fulfillment is subject to eligibility and applicable requirements. Restaurant and foodservice interest remains an inquiry or future commercial-production pathway, not a currently available restaurant bulk checkout option.
Website content and acceptable use
Lifted Spoon's brand, logo, product names, site copy, original graphics, photography and Flavor Lab interface/content may not be copied or misused except as allowed by law. Lifted Spoon does not claim ownership of third-party materials or generic food concepts it does not own.
Visitors may not use the site for fraud, attempted unauthorized access, interference with the site, checkout misuse or automated abuse.
Third-party services, liability and law
The store may rely on third-party services for payment, shipping, hosting, email and analytics. Providers should only be named when actually configured.
These terms should be read reasonably for an ecommerce food business and do not attempt to waive rights or responsibilities that cannot legally be waived, including required food-labeling obligations. Maryland is the relevant operating jurisdiction for Lifted Spoon, but arbitration, class-action waiver, venue and advanced limitation-of-liability language should be reviewed by counsel before being added.
Owner launch items still needed: Production contact email, Business phone, Business physical/mailing address if required for final labels, Payment provider, Shipping carrier or fulfillment integration, Email/newsletter provider, Cancellation policy, Return/refund policy, Damaged, incorrect, missing and lost shipment resolution policy, Allergen and cross-contact wording reviewed by owner.